FAQ
Questions, answered simply
No jargon. If something isn't here, just ask — we'd rather answer twice than leave you guessing.
The project
We are 80% through the project and design is 95% complete. All additional pages are ready to review in Pastel until Sunday night, 1 November, and we are working through the earlier feedback alongside this. Final design approval follows the review.
What we need from you
A few product, Christmas menu and data decisions need to be confirmed together. These do not prevent the design work from continuing.
SEO & the Pippa's Kitchen move
That's exactly what the migration plan prevents. Every important Pippa URL is matched to a new Northside page and permanently redirected, so customers and Google are guided to the right place.
After launch
We watch closely for six weeks — redirects, indexing, crawl errors, rankings and traffic — and fix anything that shows up.
Still stuck?
Buddy is your point of contact for anything at all — plan, design or timing.